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Frequently Asked Questions

Find your next home at Twin Oaks. Whether you're exploring our spacious 1, 2, and 3 bedroom apartment homes, flexible 3-14 month lease options, or the convenient amenities that make everyday living easier, this FAQ is designed to provide quick answers to the questions that matter most. Located in Hattiesburg, Mississippi, Twin Oaks offers comfortable apartment living with easy access to Oak Grove, The University of Southern Mississippi, shopping, dining, and major employers throughout the Pine Belt region. Your ideal home is waiting, and our leasing team is ready to help you find the perfect fit. Have questions or ready to take the next step? Contact us or schedule your tour today—we look forward to welcoming you home.

Frequently Asked Questions

Yes. Twin Oaks is a pet-friendly apartment community in Hattiesburg, MS that welcomes cats and dogs. Residents enjoy a pet-friendly environment with green space throughout the community and convenient access to nearby parks, walking areas, and pet services in Hattiesburg, Oak Grove, and surrounding neighborhoods. Contact our leasing office for complete pet policy details.

Twin Oaks offers spacious 1, 2, and 3 bedroom apartments for rent in Hattiesburg, Mississippi. Floor plans range from approximately 948 to 1,364 square feet, providing a variety of options for individuals, roommates, and households seeking extra space. Our apartment homes are designed to accommodate a variety of lifestyles and housing needs.

We encourage prospective residents to schedule a personalized tour of Twin Oaks. Touring the community is a great way to explore available floor plans, amenities, and the convenient Hattiesburg location. Contact our leasing office or schedule a tour online through our website to get started.

Applying for an apartment at Twin Oaks is simple. Prospective residents can complete an online application through our website or contact the leasing office for assistance with the application process.

Applicants may be asked to provide government-issued identification, income verification, and other documentation as part of the application screening process. All applications are reviewed in accordance with applicable fair housing laws and community qualification standards.

No. Twin Oaks does not require residents to carry a separate renter's insurance policy for personal belongings. The community charges a monthly building and maintenance fee that includes insurance coverage for the apartment structure itself. Residents who would like coverage for their personal belongings may choose to obtain their own renter's insurance policy. Please contact the leasing office for additional details regarding coverage and community requirements.

Twin Oaks offers market-rate apartment homes and does not currently participate in an affordable housing program. Anyone who meets the community's rental qualifications is welcome to apply.

Yes. Application and move-in fees may apply. Please contact the leasing office for current fee information and leasing details.

Yes. Twin Oaks offers flexible lease terms ranging from 3 to 14 months, providing options for residents seeking either short-term or longer-term housing in Hattiesburg, MS. Lease availability and pricing may vary based on move-in date and apartment availability. Contact our leasing office for current lease term options and rates.

Twin Oaks may offer move-in specials or limited-time leasing incentives throughout the year. Please contact the leasing office or check our website for current promotions and special offers.

Residents are responsible for utilities billed directly through the provider. Additional charges for water, sewer, trash, pest control, building fees, maintenance fees, and internet services may apply and will be outlined during the leasing process.

Twin Oaks offers convenient online rent payment options through the resident portal. Residents may also contact the leasing office for information about available payment methods.

Additional monthly fees may apply depending on your lease agreement and selected services. Please contact the leasing office for a complete breakdown of current fees and charges.

Security deposit refunds are generally processed after move-out and completion of the final account review and move-out inspection. Timeframes may vary, but refunds are typically issued within approximately 30 days of move-out, less any applicable charges permitted under the lease agreement and state law.

Yes. Twin Oaks offers convenient on-site parking for residents and guests.

Yes. Guest parking is available throughout the community for visitors.

Twin Oaks does not currently offer electric vehicle charging stations.

Yes. Pet fees and monthly pet rent may apply. Please contact the leasing office for current pet-related fees and restrictions.

Twin Oaks is a pet-friendly community with plenty of open green space throughout the property for walks and outdoor activities. While the community does not currently offer a dog park, residents enjoy convenient access to pet-friendly services and outdoor recreation throughout the Hattiesburg area.

Twin Oaks offers a variety of community amenities designed to enhance everyday living, including a swimming pool, fitness center, playground, business center, laundry facilities, tennis court, grilling areas, and professional on-site management and maintenance services. Select apartment homes also feature in-home washers and dryers, large closets, patios or balconies, and upgraded finishes.

Yes. Select apartment homes include a washer and dryer, and a laundry facility is also available within the community for resident convenience.

Internet service is available through the community's internet provider. Contact the leasing office for current internet package information and pricing.

Packages are typically delivered directly to residents' front doors by the carrier. Delivery methods may vary based on the shipping provider.

Twin Oaks does not currently offer furnished apartment homes.

Yes. The community periodically shares resident newsletters, updates, and event information to help residents stay connected and informed.

Twin Oaks follows local City of Hattiesburg noise ordinances. Quiet hours are generally observed between 10:00 PM and 7:00 AM to help promote a comfortable living environment for all residents.

Residents may contact the leasing office to report concerns. For after-hours situations, residents may contact the courtesy officer when available. In emergency situations, residents should contact local emergency services.

Twin Oaks is a smoke-free community. Please contact the leasing office for complete smoking policy information.

Twin Oaks is conveniently located near both Hattiesburg-Laurel Regional Airport (PIB) and the larger Gulfport-Biloxi International Airport (GPT), providing residents with access to regional and national travel options.

Twin Oaks offers convenient access to many of Hattiesburg's most popular destinations, including shopping, dining, healthcare providers, entertainment venues, and educational institutions. Residents enjoy proximity to Oak Grove, Midtown Hattiesburg, Downtown Hattiesburg, The University of Southern Mississippi, Turtle Creek Mall, and major employers throughout the Pine Belt region.

Twin Oaks is located within the Lamar County School District. School attendance boundaries and assignments are determined by the applicable school district and may change over time.

Residents have access to public transportation through the Hattiesburg Public Transit system (Hub City Transit), which provides bus service throughout the Hattiesburg area. Additional transportation options include rideshare services, taxi services, and convenient access to major roadways including U.S. Highway 98 and Interstate 59, making commuting throughout Hattiesburg, Oak Grove, Petal, and surrounding communities convenient.

Residents interested in renewing their lease should contact the leasing office prior to their lease expiration date. Our team will be happy to discuss available renewal options and current rates.

No. Subleasing is not permitted at Twin Oaks.

Residents who need to terminate their lease early should contact the leasing office to discuss available options. Lease termination fees and other conditions may apply according to the lease agreement.

Residents are generally required to provide a 60-day written notice before moving out. Please refer to your lease agreement for specific notice requirements.

Prior to move-out, residents should contact the leasing office for detailed move-out instructions, key return procedures, and information regarding final account review and inspections.

Residents can submit maintenance requests through the resident portal or by contacting the leasing office by phone, email, or text. Our team works to address maintenance concerns as efficiently as possible.

Twin Oaks offers professional on-site maintenance services. Emergency maintenance requests are addressed as quickly as possible, while routine maintenance requests are completed based on urgency, parts availability, and scheduling requirements. Residents will be kept informed throughout the process.

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